The ICON Multimedia’s Passenger Information System, DENEVA, facilitates the inclusion of people with visual disability with the integration of technologies that allows to inform and guide across train, bus and airport stations. After the presence of the blind person is detected, digital screens allow the transcription of the information displayed in real time.
As an example, the displays show the access to boarding or the departure or arrival timetable, without the need of additional physical support.
The development of this new iPIS (Inclusive Passenger Information System) is carried out through the integration of NaviLens system in DENEVA. A QR code is embedded on each screen, that is able to be read from a long distance (up to 30 meters) and from different angles, through a mobile application. After the first reading of these QR codes, the system activates these markers on all screens, where the information displayed is interpreted and transformed into audio, in the language of the receiver. The system offers immediately the location and orientation of the route that the person wants to follow.
In this way, DENEVA is able to transform the static information showed by NaviLens, into dynamic, by offering real-time data to passengers about changes in schedules or delays. It even warns train drivers that a person with visual disabilities is using this service, and thus, they are able to consider it for the exit and entry times of the train coach. In addition, DENEVA also provides to visually impaired people the access to different services information such as the stores located in the stations, the products and promotions offered at each of them or its opening and closing hours.
This new development is also integrated into Alstom’s security platform, that coordinates multiple subsystems such as video surveillance, public address or traffic management. Currently, the first pilot tests are already under way at different railway stations.